Civility at work, by Novaconcept

Novaconcept has extensive experience in the field of training, skills development and the prevention of incivility, conflict and harassment. We support private companies, public and parapublic organizations of various sizes, structures and sectors of activity across Quebec and across Canada. For a long time, we have had expertise in transformational support for managers (executives, middle managers, directors, supervisors) in terms of civility and work climate, as well as in raising awareness and training employees in terms of the obligation of civility.
 
Since the beginning of our practice, we have set ourselves the mission:
  • Empower managers to perceive actions that harm the work climate.
  • Provide them with the tools to take responsibility for the quality of the work environment.
  • Increase the scope of violence prevention measures implemented throughout the organization.
  • Simplify conflict management through individual employee mobilization and a clear understanding of the distribution of responsibilities.
  • Empower individuals to take responsibility for the work environment.
  • To support organizations in the resolution of conflict situations between employees.
  • To develop individual skills allowing employees to take their place in the team.

We are involved in various organizations that we have accompanied throughout the evolution of the law on harassment and appropriate behavior at work. The realities encountered, as well as the scientific literature on the subject, have led us to develop content whose primary objective is to increase the scope of official rules, so as to favor a preventive approach and to intervene quickly, in order to avoid a painful escalation for the parties involved. The second fundamental objective is to empower people to take responsibility for the work climate through the use of simple and effective communication tools.

Over the years, we have worked on hundreds of projects addressing all types of skills development and behavior transformation needs. Some of our offered solutions have won national and international awards. We have been able to meet all types of customers, sometimes in one-off interventions, but most often as part of a strategic and systemic approach bringing together all the actors of the organization. 

NOVACONCEPT, your SKILLS DEVELOPMENT AND ORGANIZATIONAL TRANSFORMATION agency.